4dno respects the privacy of every user. This Policy clearly explains how we collect, use, store, and protect your personal data in accordance with the Malaysian Personal Data Protection Act 2010 (PDPA).
4dno ("we", "Platform", "Company") is committed to protecting your privacy. This Privacy Policy explains our practices regarding the collection, use, disclosure, and protection of personal information you provide to us when using the 4dno website, mobile app, and all related services.
This document is to be read together with Terms & Conditions 4dno and forms the entire agreement between you and us regarding data privacy. By using the 4dno platform, you agree to the practices described in this Privacy Policy.
We fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA) and all applicable regulatory requirements. If you have any questions regarding this Policy, you may contact our support team via live chat on the platform at any time.
4dno will not sell, rent, or disclose your personal data to third parties for marketing purposes without your explicit consent. This is our core commitment.
We collect several categories of personal data depending on how you interact with the 4dno platform. Below is a full summary of the data we may collect:
| Data Category | Example Information | Primary Purpose |
|---|---|---|
| Identity Information | Full name, MyKad/Passport number, date of birth | KYC verification & regulatory compliance |
| Contact Information | Email address, phone number, residential address | Account communications & customer support |
| Financial Data | Bank account number, bank name, deposit/withdrawal records | Transaction processing & payment verification |
| Technical Data | IP address, device type, operating system, web browser | Account security & fraud detection |
| Usage Data | Wagering history, games played, session duration | Service improvement & responsible gaming |
| Location Data | Country, state (based on IP) | Jurisdiction compliance & security |
Your personal data is collected through several methods:
4dno uses your personal data solely for legitimate and necessary purposes to operate our betting platform safely and efficiently. Specifically, your data is used to:
You may withdraw consent to receive marketing communications at any time via your account settings or by contacting our support team. Withdrawal will not affect your core account services.
4dno does not share your personal data with external parties except in the following necessary and legally valid circumstances:
We work with selected third-party service providers to help us operate the platform. These include payment solution providers, identity verification services, cloud infrastructure providers, and fraud detection systems. All providers are bound by strict confidentiality agreements and are only permitted to use your data for specified purposes.
4dno will disclose your personal data to government authorities, law enforcement agencies, or regulatory bodies when required to do so under Malaysian law or by court order. This includes investigations related to money laundering, fraud, or other financial crimes.
In the event of a company merger, acquisition, or asset transfer, user data may be transferred as part of that transaction. We will notify you in advance with a clear notice before your data becomes subject to a different Privacy Policy.
4dno has never and will never sell your personal data to any advertiser, data broker, or third party for commercial purposes. This is a core principle that will not change.
We take data security very seriously. 4dno implements multiple layers of technical and organisational protection to ensure your personal data remains safe at all times:
While we take all reasonable precautions, no system can be guaranteed 100% secure. In the event of a data breach affecting your information, we will notify you within 72 hours of becoming aware, in line with PDPA notification requirements.
4dno uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
You can manage or delete cookies through your web browser settings. However, disabling essential cookies may affect platform functionality and prevent you from logging in to your account.
4dno retains your personal data for as long as your account is active or as long as necessary to provide services to you. Specific retention periods are as follows:
Once the retention period expires, data will be securely deleted or anonymised so it can no longer be linked to any individual.
As a registered 4dno platform user in Malaysia, you have the following rights under the Personal Data Protection Act 2010:
Under the PDPA 2010, every 4dno user holds the following rights, which we fully respect.
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 21 working days.
If your data is inaccurate or out of date, you have the right to request that we correct it without undue delay.
You may request the deletion of your personal data, subject to our legal obligations to retain certain records.
You may object to the processing of your data for direct marketing purposes at any time without providing any reason.
In certain circumstances, you may request that we limit how we process your personal data while a dispute is being resolved.
If you believe your privacy rights have been violated, you have the right to lodge a complaint with the Malaysian Personal Data Protection Commissioner.
More than just a policy — these are the real steps we take every day to protect your privacy.
All data transmitted between your device and 4dno servers is protected by 256-bit SSL encryption — the same standard used by Malaysia's leading banks. Your sensitive information remains unreadable to third parties while in transit.
Identity documents you submit for the KYC process are stored in an isolated, protected environment. Access is restricted to the compliance team only, and every access is logged for audit purposes.
4dno has never sold or rented your personal data to advertisers or data brokers. Your data belongs to you — we only use it for purposes you have agreed to and that are necessary to operate our services.
An additional security layer via 2FA ensures only you can access your account. Even if your password is compromised, attackers cannot log in without the verification code from your device.
Our anomaly detection system continuously monitors account activity in real time. Any suspicious login attempts or unusual transaction patterns will immediately trigger alerts and automated security responses.
All data handling practices at 4dno are designed to fully comply with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular compliance reviews and update our procedures in line with the latest developments in privacy law.
The 4dno platform is exclusively for individuals aged 21 and above. We do not knowingly collect personal data from children or minors. Should we discover that a child's personal data has been collected without our knowledge, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and discover that your child has registered on our platform, please contact our support team immediately via live chat. We will address this matter with the highest priority.
4dno reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new regulatory requirements, or service improvements. Where material amendments are made, we will notify you via an in-platform notice and/or an email to your registered address.
The "Last Updated" date at the top of this page indicates when this Policy was last revised. Continued use of the 4dno platform following any amendments constitutes acceptance of the updated terms. We encourage you to review this page periodically.
For material amendments that affect how we process your personal data, we will always provide at least 14 days' notice before the changes take effect, giving you sufficient time to make decisions regarding your account.
If you have any questions, concerns, or wish to exercise any of your personal data rights, you may contact our Data Protection Officer through the following channels:
For data access or deletion requests, please provide the following to help us process your request promptly: full name, 4dno account number, and the type of request you wish to make. All requests will be processed within 21 business days as required under PDPA.
Your data is protected, your privacy is respected. Now is the time to enjoy Malaysia's most transparent, secure, and entertaining betting platform. Register now and start your journey with 4dno.